Privacy Policy

How we protect and manage your personal information at Creative Ads

Last Updated: January 10, 2025

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Your Privacy Matters

We're GDPR and CCPA compliant and committed to protecting your data.

GDPR ReadyCCPA Compliant

Our Commitment to Your Privacy

At Creative Ads, we prioritize the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Important: This Privacy Policy applies to all digital services provided by Creative Ads. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

1. Overview & Scope

This Privacy Policy applies to all information collected through our website, mobile applications, and any related services, sales, marketing, or events. By using our services, you consent to the data practices described in this policy.

Note: This policy complies with international data protection regulations including GDPR and CCPA.

2. Information We Collect

We collect information that you provide directly to us, such as when you create an account, fill out forms, or communicate with us. This includes:
  • Personal identification information (name, email address, phone number)
  • Business information (company name, job title)
  • Payment information (billing address, payment method details)
  • Technical data (IP address, browser type, device information)
  • Usage data (pages visited, time spent, clickstream data)

3. How We Use Your Information

  • To provide, operate, and maintain our services and website
  • To improve, personalize, and expand our services
  • To understand and analyze how you use our services
  • To develop new products, services, features, and functionality
  • To communicate with you for customer service, updates, and marketing
  • To process your transactions and send related information
  • To prevent fraud and enhance security

4. Data Protection & Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
  • SSL/TLS encryption for data transmission
  • Regular security assessments and vulnerability testing
  • Access controls and authentication mechanisms
  • Data encryption at rest and in transit
  • Regular employee training on data protection

Encryption Standards

256-bit SSL encryption for all data transfers

Security Audits

Quarterly security assessments and penetration testing

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.

Note: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

6. Third-Party Sharing

We do not sell your personal information to third parties. We may share your information only in the following circumstances:
  • With your explicit consent
  • With service providers who assist in our operations
  • For legal compliance or to protect rights
  • During business transfers (merger, acquisition)
  • With analytics and marketing partners (anonymized data only)

7. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal data:
  • Right to access and receive a copy of your data
  • Right to rectification of inaccurate data
  • Right to erasure ('right to be forgotten')
  • Right to restrict or object to processing
  • Right to data portability
  • Right to withdraw consent at any time

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Typically, we retain data for:
  • Active client data: Duration of service + 3 years
  • Inactive client data: 5 years after last activity
  • Marketing data: Until consent is withdrawn
  • Financial records: 7 years for tax purposes

Data Retention Timeline:

Active ClientsService Duration + 3 Years
Financial Records7 Years
Marketing DataUntil Consent Withdrawn

9. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:
  • Posting the updated policy on this page
  • Sending an email notification (if applicable)
  • Updating the 'Last Updated' date at the top of this policy

Contact Our Privacy Team

Questions about your privacy? We're here to help.

Privacy Email

privacy@creativeads.com

Data Protection Officer: Anowarul Islam

Phone Support

+8801753-531417

Monday - Friday: 9:00 AM - 6:00 PM (GMT+6)
We aim to respond to privacy inquiries within 48 hours

Your Privacy is Our Priority

At Creative Ads, we believe that privacy is a fundamental right. We are committed to maintaining the highest standards of data protection and transparency in all our operations.

Policy Version: 2.1 | Effective: January 10, 2025